Bow Ties Sydney, Australia - Le Noeud Papillon - Specialists In Self Tying Bow Ties


With over 2 million page views, Le Noeud Papillon's blog continues to provide lovers of bow ties with unique stories and content relating to menswear through interviews with industry icons and vignettes into topics relating to suits, shirts, shoes, ties, designers, weavers and much more.

To see the latest products we are working on, visit our online store on www.lenoeudpapillon.com

Want to search the blog for something or someone you've heard about? Use the search bar below to search for all related content.

Google Le Noeud Papillon's Blog

Translate This Blog

Sunday, June 21, 2015

With Thanks Pedro


The difficulty in offering custom made products is in keeping customers happy. Sometimes things go wrong; communication is unclear, timetables are shifted,  desires change. I say this because one customer this week was upset with a final product and as a doctor I dined with on Friday night said to me, you never remember the patients that you had a great result with, you live with the memory of the ones that were the most dissatisfied. Sagacious words. 

Thankfully, Pedro below was not disappointed. Our first iteration that we did for him he was not happy with the size of the crystals and the ultimate shape of the bow tie. So we did a second one and shipped it off to him post haste as he had to receive the bow in Miami before shooting off to Cannes in France. He wrote to say he was happy with the second. So, I wrote back and asked for some photos.

One more happy customer, now to try and solve the unhappy one.

Bespoke work is requested through the website www.lenoeudpapillon.com




No comments:

Post a Comment